Shipping Policy
FOR ALL CANDLE PRODUCTS:
Where do you ship?
We ship domestically throughout the U.S., including to Alaska and Hawaii. We do not offer shipping outside of the U.S.
How long will it take to get my order ?
Please allow 3-5 business days for your order to be processed and shipped. Once dropped off and scanned in by our carrier, domestic orders shipped within the contiguous U.S. it may take 2-5 business days to arrive, depending on location. AK, HI, and outlying territories may take longer.
Please note: once a package is shipped, the tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We are currently unable to replace missing or stolen packages.
What if my tracking info doesn't show any updates ?
An order's tracking status may take 24-48 hours to update once a shipping label has been created. If you haven't received any updates after 48 hours, please reach out to saponeandkandila@gmail.com
Do you offer free shipping for Candles?
Sure do! Enjoy FREE shipping on all orders within the U.S. including AK + HI - with a minimum order of $65.
FOR ALL TAROT READINGS:
2 for 20 Tarot Questions
Any 2 for 20 Tarot Questions that are purchased will be fulfilled by CancerMoonsTarot. Customers can expect to receive their reading in the format of an unlisted YouTube video to view their reading. The link will be sent via email and you may expect the reading anywhere between 5-7 business days. Please NOTE that delays can happen and if you do not receive your tarot reading in 5-7 business days a status update will be emailed to you regarding when you can expect your reading next! CancerMoonsTarot works very hard to bring the best personal reading experience amongst managing his other tarot and spiritual related businesses, patience would be deeply appreciated.
15 MIN PERSONAL READINGS
Any 15 min personal readings that are purchased will be fulfilled by CancerMoonsTarot. Customers can expect to receive their reading in the format of an unlisted YouTube video to view their reading. The link will be sent via email and you may expect the reading anywhere between 1-2 weeks. Please NOTE that delays can happen and if you do not receive your tarot reading in 1-2 weeks a status update will be emailed to you regarding when you can expect your reading next! CancerMoonsTarot works very hard to bring the best personal reading experience amongst managing his other tarot and spiritual related businesses, patience would be deeply appreciated.
MERCHANDISE
Any merchandise that is purchased on CancerMoonsTarot.com is made on demand from a different vender and is shipped to the customer directly from the venders facility. Please note Shipping prices and estimates are out of CancerMoonsTarot's control. Merchandise ordered from CancerMoonsTarot.com may take a little longer to reach the customer due to your order being made on demand.