Refund Policy

FOR ALL CANDLE PRODUCTS:

Can I change/cancel my order?

We work hard to fulfill your online orders, which means that we will try our best to cancel or make changes to your order,  however there is no guarantee. Please email us at saponeandkandila@gmail.com and we will let you know if changes or cancellations can be made. Thank you for your understanding!

Returns and exchanges ?

If you aren’t happy with your purchase, please reach out to us at saponeandkandila@gmail.com and we’ll help get the process started. If you're experiencing an issue with an SK+CMT product, please include photos and a detailed description in your email so that our team can determine how to best lend a helping hand.

FOR ALL TAROT READINGS:

Payment is received up front for any tarot reading that CancerMoonsTarot provides. If a reading has been fulfilled and sent to the recipient there will be no refund available. If the recipient wishes to cancel a tarot  reading before the order is in progress or completed the recipient may be granted a full refund. 

FOR ALL MERCHANDISE

If you would like to exchange or return any merchandise please contact Cancermoonstarot@gmail.com